Terms and Conditions

1. User Agreement Acceptance

This Agreement governs your access to and use of the Websites and Apps and all services provided through MalaysiaPolls, including panel membership, surveys, rewards, communications, and related research activities (collectively, the "Services").

By registering as a Member, accessing the Websites or Apps, or participating in any survey or activity, you acknowledge that you have read, understood, and agree to be legally bound by this Agreement.

1.2 Changes to These Terms

DataXing may update these Terms from time to time. Where changes are material, reasonable advance notice will be provided through email, account notifications, or the Website.

Your continued participation in MalaysiaPolls or use of the Services after such changes take effect constitutes your acceptance of the updated Terms.

2. Services

The Services allow eligible individuals to register for the MalaysiaPolls user panel (the "Panel") and to participate in surveys, studies, and other market research activities.

Participation is voluntary and subject to availability, qualification criteria, and compliance with this Agreement. DataXing does not guarantee any minimum number of survey invitations, frequency of participation, or level of rewards.

3. Rewards, Points & Account Status

MalaysiaPolls may offer incentives in the form of points ("Points") or other reward types for authorised participation, in accordance with applicable MalaysiaPolls Rewards Program Terms.

Points are credited only for valid, complete, and compliant participation, as determined solely by DataXing. Points have no monetary value unless expressly stated, are non-transferable, and may not be sold, pooled, exchanged, or bartered.

Active Status

Your account is considered Active if you participate in at least one authorised activity:

• Within thirty (30) days of initial registration; or
• Within any rolling ninety (90)-day period thereafter.

Dormant Accounts

If you do not participate in any MalaysiaPolls activity for a continuous period of twelve (12) months, your account may be classified as Dormant.

Dormant accounts may be suspended or terminated without notice. Any unredeemed Points or Rewards may be forfeited. DataXing has no obligation to notify you prior to designating an account as Dormant.

4. Suspension & Cancellation of Account

DataXing may suspend or terminate your account if:

• You fail to meet participation or activity requirements;
• You provide false, misleading, inaccurate, or inconsistent information;
• You attempt to manipulate surveys, rewards, or systems;
• You breach this Agreement or applicable law.

If you believe your account was incorrectly suspended or closed, you must contact Support within sixty (60) days of the alleged error, providing full details and supporting evidence. DataXing will review the matter and notify you of its decision within a reasonable timeframe. All decisions are final.

You may cancel your account at any time through your account settings or by contacting Support. Upon cancellation or termination, your access to the Services will cease and all unredeemed Points will be forfeited.

5. Eligibility Requirements

The Services may be used only by individuals who are at least 16 years of age, consistent with market research participation norms in Malaysia.

By using the Services, you represent and warrant that you meet the eligibility requirements and will comply with this Agreement.

6. Service Fees

There is currently no fee to participate in the Services. DataXing reserves the right to introduce fees for participation or access to certain Services, subject to updating this Agreement.

7. Participation Requirements & Conduct

Your participation is conditional upon compliance with this Agreement and all applicable policies issued by DataXing.

DataXing may invalidate participation, deny rewards, suspend or terminate accounts, or restrict access if it determines, in its sole discretion, that you have engaged in non-compliance, fraud, abuse, or inappropriate activity.

Confidentiality

Survey content may contain confidential or proprietary information. You agree not to disclose, reproduce, or misuse such information for any purpose outside your participation.

Registration Information

You must provide accurate, current, and complete registration information and keep it updated at all times.

Multiple Accounts

Only one account per individual is permitted. Multiple accounts may result in immediate termination and forfeiture of Points.

Good-Faith Participation

You agree to participate honestly and not submit false, misleading, statistically improbable, or inconsistent responses.

Survey Integrity

You must not submit multiple responses to the same survey, use automated tools, or otherwise attempt to manipulate survey outcomes.

Communications

All communications with Support or DataXing personnel must be respectful and appropriate.

8. Prize Draws & Promotions

MalaysiaPolls may offer prize draws, sweepstakes, or promotional activities from time to time. Each such activity will be governed by its own specific terms and conditions.

Participation is voluntary, eligibility-based, and winning is not guaranteed. DataXing's decisions regarding prize allocation are final.

9. Referral Links

MalaysiaPolls may provide referral links allowing Members to invite others to join the Panel.

You must not misrepresent MalaysiaPolls, DataXing, or the Services when making referrals. Any misuse of referral mechanisms may result in forfeiture of referral rewards and termination of your account.

10. User Content

Any responses, feedback, or content you submit ("User Content") are your sole responsibility.

By submitting User Content, you grant DataXing a non-exclusive, royalty-free, perpetual, irrevocable, worldwide, and fully sublicensable licence to use, reproduce, modify, analyse, aggregate, publish, and display such content for research and business purposes without compensation.

User Content represents the views of individual users only and does not represent the views of DataXing or MalaysiaPolls.

11. Intellectual Property

All content, software, systems, trademarks, and materials associated with MalaysiaPolls are the property of DataXing or its licensors and are protected by applicable intellectual property laws.

You are granted a limited, revocable, non-transferable, non-exclusive licence to access the Services for personal, non-commercial use only.

12. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis. DataXing disclaims all warranties, express or implied, including availability, accuracy, fitness for a particular purpose, and uninterrupted operation.

13. Limitation of Liability

To the fullest extent permitted by law, DataXing shall not be liable for any indirect, incidental, consequential, or punitive damages.

Any liability shall not exceed the retail value of the applicable unredeemed reward giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless DataXing from any claims, losses, damages, or expenses arising from your use of the Services, User Content, or breach of this Agreement.

15. Third-Party Content

The Services may include links to third-party websites or content. DataXing does not control, endorse, or assume responsibility for third-party content.

16. Privacy & Data Protection (Malaysia)

Personal data is collected, used, disclosed, and processed in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, as described in the MalaysiaPolls Privacy Policy.

Personal data may be processed or stored outside Malaysia where appropriate safeguards are in place. You have the right to access and correct your personal data in accordance with applicable law.

17. Essential Communications

Receiving emails and electronic notifications from MalaysiaPolls is an essential condition of membership. These communications may include survey invitations, account notices, and service updates.

If you opt out of such communications, DataXing may suspend or terminate your membership.

18. Assignment

DataXing may assign or transfer its rights and obligations under this Agreement to another entity, including in connection with a merger, acquisition, or restructuring. You may not transfer your rights without DataXing's prior written consent.

19. Language

These Terms may be provided in languages other than English for convenience. In the event of any inconsistency, the English-language version shall prevail.

20. General Provisions

• Electronic Communications: You consent to receiving notices electronically.
• Severability: Invalid provisions do not affect the remainder.
• Entire Agreement: This Agreement constitutes the entire agreement between you and DataXing regarding the Services.
• Survival: Clauses intended to survive termination shall remain in effect.

21. Governing Law & Jurisdiction

This Agreement and any dispute arising out of or in connection with it shall be governed by and construed in accordance with the laws of Malaysia.

You agree to submit to the exclusive jurisdiction of the courts of Malaysia, and all proceedings shall be conducted in the English language.

Contacting DataXing

For questions or concerns regarding this Agreement or the Services, please refer to the Contact Us section on the MalaysiaPolls website.